Property managers can use COHO to keep track of maintenance, viewings, leads and onboarding updates while they handle the day-to-day needs of owners and tenants. A new maintenance issue or viewing can start a Zap that sends an SMS through Mobile Message, so a relevant person receives an alert without the property manager copying details into a separate system.

COHO can also trigger a text when a new lead, maintenance update, general update, onboarding update or viewing update appears. Send a direct message to a tenant, owner or staff member, send SMS to a list or create a Mobile Message contact when a new person is added through the relevant record. The message can include the property reference and a concise action, provided those fields are available to the Zap.

The connection is made through Zapier. COHO remains the place where property activity is recorded, while Mobile Message delivers the outbound SMS. Set up separate workflows for maintenance urgency, viewing reminders or lead acknowledgements, and map the appropriate phone number for each event. This gives property teams a clear notification path while keeping the text focused on a real update in COHO.