Close SMS Integration

Yes - Mobile Message does integrate with Close!

A new lead, opportunity, call, or incoming email appears in Close while a sales representative is already speaking with someone else. The detail is recorded, but the next customer-facing action can still be delayed if the team must move information into another messaging tool. Close triggers can start Mobile Message actions through Zapier, giving sales teams a direct way to send timely plain-text SMS.

Use New Lead to send an acknowledgement, New Opportunity to notify a representative, or New Event to remind a contact about an agreed appointment. New SMS can also start a Mobile Message action when Close records an inbound message, while Delivery Status Updated in Mobile Message can start Close’s Create SMS action when a delivery event should be recorded there. Mobile Message can create contacts or add them to lists as part of a selected workflow. The connection does not synchronise Close conversations, copy every record, or replace Close’s own calling and messaging features. Each Zap has one trigger and one action, with the recipient, fields, and message mapped by your team.
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Close SMS Integration

What you can automate

Connect Close and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new Close lead is created Close · New Lead
Then Text the lead an acknowledgement Mobile Message · Send SMS
Use this Zap
When Instant A new Close opportunity is added Close · New Opportunity
Then Text the prospect the next sales step Mobile Message · Send SMS
Use this Zap
When Instant Close creates a new contact Close · New Contact
Then Create that contact in Mobile Message Mobile Message · Create Contact
Use this Zap
When A customer texts your Mobile Message number Mobile Message · Inbound SMS Received
Then Record the reply as a Close SMS Close · Create SMS
Use this Zap
When Mobile Message reports an SMS status Mobile Message · Delivery Status Updated
Then Create a Close SMS record Close · Create SMS
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Close supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 25
  • New Call — Triggers when a new Call is created or completed.
  • New Call Recording — Triggers when a new call recording or voicemail is added to Close.
  • New Call Transcript — Triggers when a new call or voicemail transcript is added to Close.
  • New Contact — Triggers when a new contact is created.
  • New Email — Triggers when a new incoming Email is created or an outgoing Email is sent.
  • New Event — Triggers when a new event is created.
  • New Export — Triggers when a new Export is created or completed.
  • New Form Submission — Triggers when a new Form Submission is created.
Show all 25 triggers
  • New Inbox Item — Triggers when a new item is created in your Inbox, Done, or Future folder
  • New Lead — Triggers when a new lead is created.
  • New Lead in Status — Triggers when a lead enters a new status. Optionally trigger when a lead is created in a status.
  • New Meeting — Triggers when a Meeting is scheduled, started, completed, canceled, or declined.
  • New Membership Added or Removed — Triggers when a new membership is added to or removed from your Close organization.
  • New Opportunity — Triggers when a new opportunity is added.
  • New Opportunity in Status — Triggers when an opportunity enters a new status. Optionally trigger when an opportunity is created in a status.
  • New or Updated Custom Object — Triggers when a Custom Object is created or updated.
  • New or Updated Workflow Subscription — Triggers when a contact is subscribed to a workflow, when a workflow subscription is paused, resumed, finished, has reached its goal, or has encountered an error.
  • New SMS — Triggers when a new inbound SMS is created or an outbound SMS is sent.
  • New Task — Triggers when a new task is created or completed.
  • New Unsubscribed Email — Triggers when a new email address is unsubscribed from Close.
  • New WhatsApp Message — Triggers when a new inbound WhatsApp message is created or an outbound WhatsApp message is sent.
  • Published Custom Activity — Triggers when a Custom Activity is published (saved).
  • New Contact in Contact Smart View — Triggers when a new Contact is added to a Contact Smart View.
  • New Lead in Smart View — Triggers when a new lead is added to a Smart View.
  • New Note — Triggers when a new Note is created.
Actions 46
  • Add Address to Lead — Adds an address to a lead.
  • Add User — Adds a new user to your Close organization.
  • API Request (Beta) — This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
  • Create Bulk Action — Creates a new bulk action. You can choose from "Update the Lead Status," "Update a Custom Field," and "Clear a Custom Field".
  • Create Bulk Email — Creates a new bulk email.
  • Create Bulk Workflow Subscription Action — Creates a new bulk workflow subscription action.
  • Create Call — Creates a new call.
  • Create Call Task — Creates a new Call Task.
Show all 46 actions
  • Create Contact — Creates a new Contact.
  • Create Custom Activity — Creates a new Custom Activity.
  • Create Custom Object — Creates a new Custom Object.
  • Create Email — Creates a new email.
  • Create Export — Creates a new export of leads, opportunities, or contacts, based on a lead search query, that will be emailed to your email address.
  • Create Lead — Creates a New Lead
  • Create Lead Smart View — Creates a new Lead Smart View.
  • Create Note — Creates a new note.
  • Create Opportunity — Creates a new opportunity.
  • Create SMS — Creates a new SMS.
  • Create Task — Creates a new Task.
  • Create WhatsApp Message — Creates a new WhatsApp message.
  • Delete Email — Delete an email on a lead.
  • Delete Email Address From Contact — Deletes a single email address from an existing contact.
  • Delete Logged Call — Delete logged call.
  • Export Activity Report to CSV — Exports an activity overview or an activity comparison report to a CSV file.
  • Find Number of Leads in Smart View — Find the total number of leads in a given Smart View.
  • Merge Two Leads — Merges one lead into another lead.
  • Resubscribe Email — Resubscribes an email address.
  • Run Activity Overview Report — Runs an activity overview report for your organization.
  • Run Opportunity Funnel Report — Runs an Opportunity Funnel report for your organization.
  • Run Opportunity Report — Runs an opportunity report for your organization. This report will return the data that you see at the top of the "Opportunities" page in Close.
  • Run Sent Email Report — Runs a sent email report for your organization.
  • Run Status Change Report — Runs a status change report for your organization.
  • Select Random User — Select a random user from your organization.
  • Subscribe Contact to Workflow — Subscribes a contact to a Workflow.
  • Toggle Forwarding on Phone Number — Turn on and off call forwarding for a specific number.
  • Unsubscribe Email — Unsubscribes an email address.
  • Update Call — Updates an existing Call.
  • Update Contact — Updates an existing Contact.
  • Update Custom Activity — Updates an exisiting Custom Activity.
  • Update Custom Object — Updates an existing Custom Object.
  • Update Lead — Updates an existing Lead.
  • Update Lead Smart View — Updates an existing Lead Smart View.
  • Update Note — Updates an existing Note.
  • Update Opportunity — Updates an existing Opportunity.
  • Update Task — Updates an existing Task.
  • Update Workflow Subscription — Updates an existing Workflow Subscription.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Close + SMS: common questions

Can Close send an SMS when a new lead is created?

Yes. Close’s New Lead trigger can start Mobile Message’s Send SMS action in Zapier. Use it for an acknowledgement or a defined first response, with the lead’s phone number mapped as the recipient.

Can an inbound Mobile Message text create an SMS in Close?

Yes. Mobile Message’s Inbound SMS Received trigger can run Close’s Create SMS action. This creates a Close SMS record from the incoming message data supplied by Mobile Message.

How do I connect Close and Mobile Message for sales follow-up?

Use Zapier to connect both your Close and Mobile Message accounts, then select the required trigger and action. No code is needed, though both accounts and suitable user permissions are required for the chosen workflow.

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