Quilia SMS Integration
Yes - Mobile Message does integrate with Quilia!
Use Appointment Created to confirm an appointment, or Appointment Updated to notify a client that timing or details have changed. New Client Activity can send a short acknowledgement when a recorded action needs a customer response. Mobile Message’s Send SMS action handles the visible notification, while Create Contact and Add Contact to List help organise people for later messaging.
Quilia also offers Find Client by Phone and several case actions for workflows that begin elsewhere. The connection does not synchronise cases, contacts, or appointments in both directions. Instead, Zapier carries the selected Quilia event fields into one Mobile Message action, leaving Quilia as the system where the underlying client or case record is managed.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect Quilia and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Quilia supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 3
- Appointment Created — Listen for new appointments.
- Appointment Updated — Listen for updates to client appointments.
- New Client Activity — Triggers when a client performs some activity on the app.
Actions 14
- Add New Case — Adds a new case to Quilia, assigning a client access to track their case progress.
- Add New Client — create a new client record
- Create Contact — Creates a new contact in the system. Supports both company and people contacts with comprehensive contact information including name, phone, email, address, and relationship details.
- Delete a Contact — Permanently deletes a contact from the organization's records. This action is irreversible and will remove all contact data. Supports both company and people contacts. Only contacts belonging to the authenticated organization can be deleted.
- Delete Case — Permanently deletes a case from the organization's records. This action is irreversible and will remove all case data, including associated members, documents, and chat history. Only cases belonging to the authenticated organization can be deleted.
- Delete Client — Permanently deletes a client from the organization's records. This action removes the client's user record, organization membership, and case memberships. Only clients belonging to the authenticated organization can be deleted.
- Delete Documents — Deletes multiple documents by their document IDs. Automatically handles cleanup of both database records and storage files.
- Find Client by Phone — Finds a client in the system using their phone number.
Show all 14 actions
- Invite Clients to Case — Invites one or more users to participate in a specific case with designated roles (client or staff). Manages case access permissions and user associations for collaborative case management.
- Update a Contact — Updates specific fields of an existing contact. Supports both company and people contacts with comprehensive contact information including name, phone, email, address, and relationship details. Only the provided fields will be updated, maintaining data integrity.
- Update Case — Updates a case in Quilia with new status, details, or other fields.
- Update Case Phase — Updates the phase of a specific case, allowing progression through different stages of case workflow. Optionally updates the last modified timestamp and custom CMS data.
- Update Client Information — Updates specific fields of an existing client record. Allows modification of contact details, address information, and demographic data while maintaining data integrity.
- Upload Documents — Uploads multiple documents to the cases bucket with automatic file naming and type detection. Supports various file formats and generates unique identifiers for each uploaded document. Also creates tracking records in the assets database table.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Quilia + SMS: common questions
Can Quilia send an SMS when an appointment is created?
Yes. Appointment Created can trigger Mobile Message’s Send SMS action through Zapier. Map the client’s phone number and appointment details into a confirmation message where those fields are available.
Can a Quilia client activity create a Mobile Message contact?
Yes. New Client Activity can run Mobile Message’s Create Contact action. If the person should belong to a particular audience, a separate Mobile Message list action can place the contact there.
How do I connect Quilia appointments to Mobile Message?
Use Zapier to select a Quilia appointment or activity trigger and a Mobile Message action. Quilia, Mobile Message, and Zapier accounts are required. No code is needed, but the selected event must include the contact information you want to use.
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Learn MoreReady to Try Mobile Message?
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