Risk and compliance teams need people to notice new issues before they become larger operational problems. When a new issue or incident is created in 6clicks, a Zap can send a Mobile Message SMS to the person responsible. The same approach can be used for a new risk or a new issue action, giving the right team member a prompt outside the 6clicks workspace.

This is helpful where a compliance register is checked periodically but urgent work needs faster attention. A concise SMS can identify the new item, point the recipient towards 6clicks, and ask them to review the assigned work. Updated Issue or Incident and Updated Risk can also trigger a message when a record changes, so important status movement is less likely to be missed.

The connection is made through Zapier. 6clicks provides the event and Mobile Message sends the SMS, creates a contact, or adds a contact to a list. It is a one-directional automation for selected events, rather than a live synchronisation between the two systems.