360io SMS Integration

Yes — Mobile Message integrates with 360io. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the 360io integration

A clinic or service business receives a new contact in 360io while staff are handling appointments, payments and customer messages. If the contact is not recorded for SMS follow-up, a welcome message or important next step can be delayed. A Zapier connection can turn 360io contact activity into Mobile Message actions, helping the team respond from a clear process.

New or Updated Contact can create or update a Mobile Message contact when details change in 360io. New Note can send an SMS to a responsible staff member when a note is added, which is useful for a follow-up task or an internal hand-off. You can also use Create Company in 360io when an inbound Mobile Message text contains details your team wants recorded as a company.

Mobile Message supports Send SMS, Send SMS to List, Create Contact and Update Contact. That allows contact records to be maintained from 360io events, while a new note can alert one person or a prepared team list. Each Zap is a defined one-way workflow through Zapier, not a native two-way integration or background synchronisation.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect 360io and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A 360io contact is created or updated 360io · New or Updated Contact
Then Create the contact in Mobile Message Mobile Message · Create Contact
Use this Zap
When Instant A new 360io note is added 360io · New Note
Then Text the responsible staff member Mobile Message · Send SMS
Use this Zap
When A customer sends a business text Mobile Message · Inbound SMS Received
Then Create the company in 360io 360io · Create Company
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything 360io supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2
  • New Note — Trigger when a new note created.
  • New or Updated Contact — Triggers when a contact is created or updated.
Actions 2
  • Create Company — Create a new company
  • Create or Update Contact — Add or update a contact to database

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

360io + SMS: common questions

Can 360io contacts be added to Mobile Message automatically?

Yes. New or Updated Contact can trigger Mobile Message’s Create Contact action. Map the contact information available from 360io, and use Update Contact separately when your workflow needs to change an existing Mobile Message record.

Can a new 360io note alert a staff member by SMS?

Yes. New Note can start Mobile Message’s Send SMS action. The Zap can pass the note content and available contact details into a message for the person responsible for follow-up.

How do I connect 360io with Mobile Message in Zapier?

Choose 360io and Mobile Message in Zapier, select New or Updated Contact or New Note, then map the required fields and test the Zap. Both accounts are required, along with Zapier, and the setup needs no code.

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