SMS for Food & Beverage Businesses
Run discount campaigns, remind customers before the order cutoff and handle feedback two-way, all from your business name.
Built for how food and beverage businesses communicate
Food and beverage businesses live and die by getting people through the door or onto the order page before the window closes. Meal prep services text a discount code before it expires, restaurants and pizza shops run spend-threshold and VIP promos to drive orders, bakeries and delivery services remind customers of a cutoff or a payment that didn't go through, and golf clubs and venues promote member events and draws. Across the category, the text message works as a sales channel, not just a notification.
Mobile Message sends from your business name so customers recognise it in a crowded inbox, and every reply lands in one shared inbox so staff can handle a question, a complaint or a compliment without it getting lost. It's prepaid credits from 1.6¢ per message, no monthly fees or contracts, and opt-outs are handled automatically so your list stays clean campaign after campaign.
Discount and promo campaigns
Send a limited-time code or a spend-threshold offer to fill tables or drive online orders.
Menu and order cutoff reminders
Remind customers the weekly menu changes soon, or that today's order window is closing.
Payment and delivery updates
Let a customer know a payment didn't go through, or that delivery is running as normal over a public holiday.
Two-way customer service and reviews
Reply to feedback, resolve a complaint or thank a customer for their order, all in one conversation.
Member events and venue promos
Promote a members' draw, a themed night or a new opening to your venue's regulars.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase.
100% Direct Delivery
Messages delivered directly to Australian carriers for maximum speed and reliability.
FREE Dedicated Number
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Everything a food or beverage business needs to text customers
Send from your business name, manage replies in one shared inbox, from 1.6¢ per message.
Import Your Contacts in Bulk
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Personalise Your Messages
Send personalised messages with each customer's name and other relevant details.
Two-way SMS Messaging
Easily engage with your customers and clients through free two-way messaging.
Automatic Opt-Outs
Include an automated opt-out option to let customers easily unsubscribe from messages.
SMS Message Templates
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Custom Sender ID
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Schedule Messages
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Unlimited Users
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Add Emojis to Your Messages
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send Messages in Any Language
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
Example messages food and beverage businesses send
Realistic examples based on how restaurants, meal prep services and venues use text messaging.
Hey Chloe, your $20 off code expires in 24 hours. We make healthy eating easy, just heat, eat and enjoy. Order now: freshbowl.com.au Opt out: reply STOP
Before the menu changes, grab this week's favourites, Butter Chicken and Lemon Chicken. Order by midnight: greenbowlmeals.com.au
Hi Tom, it looks like the payment for your upcoming order didn't go through. Please update your card before Tuesday to receive your next delivery.
Thanks so much for the feedback Sarah, really appreciate you taking the time. I've passed it on to the team and we'll do better next time.
How it works
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Add your customer list
Import your customer database or connect new orders as they come in, no manual entry required. -
Send from your business name
Messages arrive from your restaurant, cafe or club's name, not a random number. -
Send a reminder or a campaign
Send a one-off order update to one customer, or a discount campaign to your whole database. -
Reply from one shared inbox
Every reply lands in one shared inbox, so your team can handle feedback and questions without missing one.
Popular Food & Beverage Business Types
Ready to text your customers?
Start sending promos, order reminders and updates today. No contracts, no monthly fees, just pay from 1.6¢ per message.