SMS for Restaurants
Send deal campaigns, reply to feedback from a shared inbox and text order updates, whatever cuisine you serve.
How restaurants use SMS
A discount code that only goes out by email gets buried, and a complaint that goes unanswered walks out the door for good. Australian restaurants, from pizzerias to Thai, Japanese, Indian and Italian kitchens, use Mobile Message to blast deal campaigns with a deadline, reply to customer feedback and complaints from one shared inbox, and text order updates when the kitchen is running behind.
Mobile Message sends these from 1.6¢ per message with no monthly fees or contracts, so a Friday night special to your whole database costs next to nothing. Send from your restaurant's name, let your floor and kitchen team read and reply to messages from a shared inbox, and connect your ordering platform through the REST API to send order-ready texts automatically.
Deal and discount campaigns
Text a spend-and-save offer or a discount code with a deadline to your customer database, the way pizzerias and local Indian and Italian restaurants fill a quiet night.
Two-way replies for feedback and service recovery
Read and reply to compliments, complaints and questions from one shared inbox, so a bad night doesn't turn into a lost customer.
Order status and ready-for-pickup updates
Let customers know their order is running late or ready for pickup, sent automatically from your ordering system through the API.
Post-order review requests
Ask a happy customer for a Google review right after their order, while the meal is still fresh in their mind.
Event and public holiday promotions
Promote an anniversary night or an all-you-can-eat special, or reassure customers you're open and delivering over a public holiday.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase.
100% Direct Delivery
Messages delivered directly to Australian carriers for maximum speed and reliability.
FREE Dedicated Number
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Built for busy kitchens and floor teams
Bulk campaigns, order updates and a shared inbox for every reply, from 1.6¢ per message.
Import Your Contacts in Bulk
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Personalise Your Messages
Send personalised messages with each customer's name and other relevant details.
Two-way SMS Messaging
Easily engage with your customers and clients through free two-way messaging.
Automatic Opt-Outs
Include an automated opt-out option to let customers easily unsubscribe from messages.
SMS Message Templates
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Custom Sender ID
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Schedule Messages
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Unlimited Users
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Add Emojis to Your Messages
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send Messages in Any Language
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
See it in action
Example messages modelled on how Australian restaurants use SMS.
Tony's Trattoria VIP: Get a free garlic bread with any pasta over $35. Use code PASTA35. Ends Sunday. tonystrattoria.com.au Opt out: reply STOP
Hi Priya, thanks so much for your feedback last night. I'm really sorry about the wait, that's on us and I've let the kitchen know. Here's a $15 code for your next visit: SORRY15
Hi Daniel, your order #214 from Bangkok Spice is running about 10 min behind. New estimated ready time: 7:15pm. Sorry for the wait!
Hi Michelle! Enjoyed your dinner at Sakura Japanese? We'd love a quick review: g.page/r/sakurajapanese
How it works
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Add your customer list
Import diners from a loyalty program, booking system or a CSV, or connect your ordering platform through the API. -
Send a campaign or update
Write a deal with a deadline, personalise it with first names and send it to your whole list in seconds. -
Reply from a shared inbox
Feedback, complaints and questions all land in one inbox your floor and kitchen team can manage together. -
Automate order updates
Connect your ordering system through the REST API to send order-ready and delay texts without lifting a finger.
Ready to text your customers?
Join Australian restaurants running deal campaigns, order updates and two-way replies over SMS. No monthly fees, no contracts, from 1.6¢ per message.