Completing a sale or confirming authorisation in ZRU should trigger immediate follow-up with your customer. Rather than relying on manual reminders, you can use Zapier to automatically send SMS messages when specific payment events occur. The moment a transaction goes through, your customer gets a text notification. This removes the gap between payment and acknowledgement, reducing customer anxiety and support enquiries about order status.

When a new sale is created or an authorisation is confirmed, Mobile Message can notify the customer with order details, payment confirmations, or next steps. You can personalise each message with transaction amounts, order numbers, or delivery timelines. This keeps your customers informed, reduces the need for support queries, and builds confidence in your business.

You can also add customers to contact lists in Mobile Message for future campaigns, ensuring every transaction feeds your communication workflows. Repeat customers can be automatically sorted into segments for targeted promotions or loyalty programs. The integration works completely through Zapier, so no technical setup is needed.