Dola is a digital wallet and checkout tool that handles customer orders and payments. When a new order is created, that transaction happens in seconds and gets recorded in Dola. However, your customer does not get a real-time confirmation on their phone, and your team only sees the order if they log into Dola to check.

Text messages deliver that confirmation instantly. SMS reaches customers immediately to confirm their purchase has been received, gives them an order number, and lets them know what comes next. For your team, an SMS alert can notify you that a new order has come in without needing to check the dashboard.

When a new order is created in Dola, you can automatically send an SMS to the customer confirming the purchase or alert your team that payment has been received. This keeps customers confident their order is being processed and keeps your team aware of incoming sales in real time.