Delivery and service businesses manage hundreds of stops across multiple drivers each day. Zeo Route Planner handles the complex job of optimising routes and assigning them to drivers in real time. The missing piece is keeping customers informed at each milestone of their service, from when their delivery is assigned to a driver right through to when their stop is marked complete.

When a stop is marked as complete in Zeo, you can instantly send an SMS from Mobile Message to that customer with proof of delivery or service completion. No more chasing customers to confirm the job is done, and no more customers wondering where their delivery is or when they can expect it. The message goes out within seconds, keeping pace with your actual operations on the ground.

You can also create new route stops directly from other business systems when an order comes in or a service is booked, letting Zeo optimise the route and assignments in real time. This means routes stay up to date with your latest work, and drivers always have the most current list of deliveries and stops. Customers get updates at every stage, from assignment through completion.