Workiz SMS Integration

Yes — Mobile Message integrates with Workiz. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Workiz integration

If you run a service business, you know that jobs and leads move fast, and delays in communication cost you money and reputation. Your team needs instant updates when new work comes in or when a job's status changes, but email notifications don't cut it for time-sensitive information. Mobile Message integration with Workiz means your team gets SMS alerts whenever a new job or lead arrives, keeping everyone on the same page in real time.

Whether it's a new job coming through, a job reaching completion, or a high-priority lead dropping into your queue, texts to your team ensure no opportunity is missed or delayed. Your technicians, dispatchers, and managers stay informed without switching between apps, meaning faster response times and happier customers. When a job status changes or a lead comes in, the right person gets a text immediately, making your service operation faster and more responsive to what your customers need.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Workiz and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new job is created Workiz · New Job
Then Text the dispatch team to schedule it Mobile Message · Send SMS
Use this Zap
When A job is completed Workiz · Job Is Done
Then Text the customer a completion notification Mobile Message · Send SMS
Use this Zap
When A new lead comes in Workiz · New Lead
Then Text your sales team to follow up Mobile Message · Send SMS
Use this Zap
When A customer sends a text request Mobile Message · Inbound SMS Received
Then Automatically create a lead in Workiz Workiz · Create Lead
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Workiz supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 5
  • Job Is Done — Triggers when a job is completed and status has changed to Done
  • Job Status Change — Triggers when a job status is changed
  • Lead Status Change — Triggers when a lead status is changed
  • New Job — Triggers when a new job is created.
  • New Lead — Triggers when a new lead is created.
Actions 2
  • Create Job — Schedules a new job in your Workiz account.
  • Create Lead — Schedules a new lead in your Workiz account.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Workiz + SMS: common questions

Can I send an SMS when a new job is created in Workiz?

Yes. When a new job comes in, you can set up a Zap that sends an SMS to your dispatch team, technicians, or manager. This ensures your team knows about new work immediately and can begin scheduling and customer communication without delay.

Can I notify customers when their job is complete?

Yes. When a job status changes to 'Done' in Workiz, you can send an SMS directly to the customer letting them know their work is finished. You can also send notifications to your team when a job reaches other important milestones.

How do I connect Workiz to Mobile Message?

Set up both accounts in Zapier and create a Zap with a Workiz trigger like 'New Job' or 'Job Status Change', then select 'Send SMS' as your Mobile Message action. You can personalise the message with job details, and Zapier handles the rest automatically with no code needed.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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