Fulfilling and shipping orders correctly is core to your business, but keeping customers updated on their shipments requires manual effort. WMS-Lite manages your warehouse inventory and orders, but customers still need to know when their package is on the way. WMS-Lite integrates with Mobile Message through Zapier to send shipment notifications automatically, so customers get their tracking information right away via SMS. This turns warehouse events into immediate customer communications.

When an outgoing order is exported from WMS-Lite, you can send an SMS to the customer with their tracking number and expected delivery date. Your team can also stay updated when incoming shipments arrive in your warehouse, keeping inventory levels visible across the business. By automating shipping notifications and internal alerts, you reduce manual follow-up and improve the customer experience. For retailers managing multiple warehouses and high order volumes, instant notifications keep customers informed and reduce support calls about tracking.