Ventrata SMS Integration

Yes — Mobile Message integrates with Ventrata. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Ventrata integration

A booking changes after a customer has arranged a tour, attraction visit or activity. Staff may need to contact the customer quickly, yet checking every amended booking in Ventrata can become a distracting task. Ventrata’s Updated Booking trigger can send the change to Mobile Message so the customer receives a useful SMS while the details are current.

Use it for booking changes, cancellations or redemptions that need a clear customer message. You can include the relevant booking information available in the Zap and tell the customer what to do next. Product changes can also trigger a text to an operational list when your team needs to know that an offering or configuration has been modified.

This is a one-way Zapier workflow. Ventrata provides the event and Mobile Message sends the SMS, rather than maintaining a native two-way connection. Choose the booking or product event, select the recipients and write the message in Zapier. Both accounts are needed, and the workflow can be configured without code.

Categories:

Scheduling & Booking

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Ventrata and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A customer booking is changed Ventrata · Updated Booking

Then Text the customer the booking update Mobile Message · Send SMS

Use this Zap

When Instant A tour product is modified Ventrata · Updated Product

Then Alert the attractions operations list Mobile Message · Send SMS to List

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Ventrata supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2

Updated Booking — Triggers when any booking is created, updated, cancelled, or redeemed, including changes to customer details, products, options, quantities, or status.
Updated Product — Triggers when any product is modified, including updates to core attributes, options, units, or configuration.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Ventrata + SMS: common questions

Can Ventrata text customers after a booking changes?

Yes. Updated Booking can trigger Mobile Message’s Send SMS action. The text can explain a change, cancellation or redemption using the booking information available in Zapier.

Can product changes alert a Ventrata operations team?

Yes. Updated Product can trigger Send SMS to List, allowing a selected Mobile Message list to receive an operational alert when a product is modified.

What is needed for a Ventrata SMS Zap?

Select a Ventrata trigger in Zapier, add a Mobile Message action, map the booking or product fields and test the result. You need both accounts plus Zapier, and no code is required.

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