HR teams using Truvelop want performance conversations to lead to visible follow-up, rather than sit unnoticed in a dashboard. A new spark or new evaluation can start a Zap when a new performance-related record is created. That gives a manager or employee a prompt at the point when recognition, review or development activity has been recorded.

Through Zapier, Truvelop can prompt Mobile Message to send an SMS, create a contact or add a contact to a list. A new spark could produce a short recognition message, while a new evaluation could remind a manager to review the result or contact an employee through the usual process. If suitable contact details are available, Create Contact can place an employee in Mobile Message, and Add Contact to List can separate a particular team. Truvelop remains the system for performance management, while Mobile Message delivers the selected notification. The workflow is one-directional and should be configured around your organisation’s privacy and messaging requirements.