Trail SMS Integration

Yes - Mobile Message does integrate with Trail!

Hospitality teams use Trail to track tasks and compliance through the day, ensuring each shift runs smoothly and safely. The outcome is that operations run without dropped tasks and regulatory requirements are met. With Mobile Message, every completed task can trigger an SMS notification to managers or the next shift, ensuring continuity and accountability.

Trail's task completion tracking becomes a communication trigger. When a task is finished, your team gets an SMS, confirming progress and alerting the right people to the next step. This eliminates the need to manually check off tasks and then notify people, because the notification happens automatically.

For hospitality managers, staying on top of team performance and task completion matters as much as the work itself. Mobile Message integration transforms Trail from a task tracker into a real-time team communication system. Whether you're managing a restaurant, hotel, or aged care facility, automated SMS alerts about completed tasks keep everyone informed, tasks move forward consistently, and your operations stay compliant with regulations.
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A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Trail SMS Integration

What you can automate

Connect Trail and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A task is completed in Trail Trail · Task Completed
Then Text the manager to confirm and assign the next step Mobile Message · Send SMS
Use this Zap
When Instant An important shift task is finished Trail · Task Completed
Then Notify the whole team about the completion Mobile Message · Send SMS to List
Use this Zap
When A staff member texts in an issue Mobile Message · Inbound SMS Received
Then Automatically create a task in Trail for follow-up Trail · Create Task
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Trail supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1
  • Task Completed — Triggers when the specified task is completed at a site.
Actions 1
  • Create Task — Add a task to a site with optional content

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Trail + SMS: common questions

Can I send an SMS when a task is completed in Trail?

Yes. When a task reaches completion in Trail, you can set up a Zap to send an SMS to the manager, shift lead, or the next team member. This confirms the task is done and keeps everyone in your hospitality operation informed about progress in real time.

Can I notify multiple staff members when a task is finished?

Yes. When a task is completed, you can send the same SMS to a list of team members, alerting them all at once. This works well for shift handovers or important compliance tasks that affect the whole team.

What do I need to connect Trail to Mobile Message?

Set up both accounts in Zapier, then create a Zap with 'Task Completed' as the trigger and 'Send SMS' as your Mobile Message action. You can include details about the task in the message, and Zapier runs the automation automatically without any coding needed.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!