You've just shipped an order in Starshipit, and the courier system generated a tracking number. Instead of sending that tracking link in a follow-up email days later, you can text it to the customer right now while they're still excited about their purchase. When a new shipped order event is logged in Starshipit, you can send a text with the tracking link, allowing them to keep tabs on delivery. This means happy customers who feel kept in the loop, and fewer 'where's my order' messages hitting your support team.

Starshipit and Mobile Message work together to make shipping communication frictionless. You can send a text when an order is first created, a reminder when it ships, or a heads-up if there's a shipping error that needs manual attention. Your customers get their updates via the channel they actually check, and your team stays focused on fulfillment instead of customer chasing.

Setting this up takes a few minutes and requires no code. Your shipping workflow stays exactly the same, but now customers are informed automatically. From order confirmation through delivery, every milestone becomes a touchpoint that builds trust and reduces support strain.