Shopify SMS Integration

Mobile Message has an official Shopify app — install it free from the Shopify App Store. It's the fastest way to add SMS to your Shopify store, with no Zapier or third-party connectors required.

The app sends automatic order, shipping, and abandoned cart SMS from your Shopify store, and is purpose-built for Australian stores. Install it in minutes to send SMS to your customers through Australian routes, using your own business name as the sender — all at standard Mobile Message rates, with a first purchase at just 1.6c per message.

Perfect for Australian ecommerce stores that want branded SMS without the price tag of international platforms. Confirm orders, share tracking, win back abandoned carts, and run SMS campaigns to your synced customer lists — all from a single Mobile Message account.

Key features:
• Automatic order notifications — Order confirmed, fulfilled (shipped), and cancelled SMS sent the moment each event happens in Shopify
• Abandoned cart recovery — Win back customers who didn't complete checkout, with a configurable delay (minimum 30 minutes) and optional discount code
• Customer sync with tag-based lists — Shopify customers sync automatically, and every customer tag becomes its own Mobile Message contact list for targeted campaigns
• Custom sender ID — Send from your business name or a dedicated Australian number, not a generic shared pool
• Editable templates with merge tags — Personalise every message with customer name, order number, tracking URL, total price, and more
• Built-in opt-out compliance — Marketing SMS automatically includes an opt-out instruction, and opt-outs are honoured across your whole Mobile Message account

Works with every Shopify plan including Basic, Shopify, Advanced, and Shopify Plus. The app is free to install — you only pay for the SMS messages you send.

Install the Mobile Message app on the Shopify App Store →

Read the full Shopify SMS integration guide →