A voicemail lands from a customer, or a call gets recorded on site, and before anyone can act on it, someone has to sit down and work out what was actually said. That gap between a recording landing and a person understanding it is where follow up gets delayed and details get lost. Speech is Cheap closes that gap with Transcribe Audio, turning a recording into text automatically rather than leaving it to a person to listen back and take notes.

The result is more useful than a plain transcript. Speech is Cheap can parse out individual speakers on a call, pull out individual words, and classify what the audio actually contains, so a recording of a customer conversation comes out the other side as text that is organised enough to act on straight away.

Transcribe Audio works as a step inside a Zap rather than something that starts one, since Speech is Cheap has no trigger of its own. That makes it a natural middle step, sitting between whatever produces the recording and whatever needs to happen with the text afterwards, including passing a short summary along in a text message through Mobile Message.