Solar leads go cold while a rep hunts for a spare minute to call the next name on the list. A missed reply to a text quote can mean the lead moves to another installer before anyone follows up. Zapier lets Mobile Message sit alongside SolarMarket, so a text reply from a prospect turns into a new client record without anyone typing the same details across by hand.

When a customer texts back interested in a quote, Mobile Message can trigger SolarMarket to create a new client, and a matching project can be created straight after so the proposal and pricing details are ready before the sales team even opens their inbox the next morning. Instead of scrolling through message threads trying to remember who replied and what they wanted, the record already exists with the enquiry attached, and the client's details can be kept current as the deal moves along.