SMTP by Zapier SMS Integration

Yes — Mobile Message integrates with SMTP by Zapier. Send and receive SMS from the tools you already use.

50 FREE SMS credits included when you sign up

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Mobile Message

About the SMTP by Zapier integration

A customer texts back with a question and nobody sees it for hours because it landed in an SMS inbox nobody watches constantly, or a message fails to send and the team only finds out when the customer rings up asking where their text went. That gap between something happening in Mobile Message and someone in the business actually noticing it is where SMTP by Zapier fits in, since it can only ever hand the job of noticing off to an inbox people already check.

Once connected through Zapier, Inbound SMS Received or Delivery Status Updated can trigger SMTP's Send Email action, turning a reply or a failed delivery into a plain email landing in whichever inbox the team already watches. A customer's reply becomes an email support staff can action straight away, and a failed delivery becomes an alert rather than a mystery discovered later, sent through whatever SMTP server the business already runs. It's a plain, low-effort way to keep an eye on SMS activity without staring at a phone all day.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect SMTP by Zapier and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer replies to your text Mobile Message · Inbound SMS Received
Then Email your team the reply SMTP by Zapier · Send Email
Use this Zap
When A text message fails to deliver Mobile Message · Delivery Status Updated
Then Email your team about the failure SMTP by Zapier · Send Email
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything SMTP by Zapier supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 1
  • Send Email — Sends a plaintext email from a specific SMTP server.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

SMTP by Zapier + SMS: common questions

Can I get an email when a customer replies to my SMS?

Yes. Connect Mobile Message's Inbound SMS Received trigger to SMTP by Zapier's Send Email action, and every reply gets forwarded as a plain email to whichever inbox your team already checks.

Does SMTP by Zapier send an email if a text message fails to deliver?

It can. Pair Mobile Message's Delivery Status Updated trigger with SMTP's Send Email action, and a failed send triggers an email alert instead of the failure going unnoticed until a customer calls to ask.

What's needed to set up SMTP by Zapier alongside Mobile Message?

You'll need a Mobile Message account, an SMTP server you can send through, and a Zapier account to build the Zap. No coding is required, just choosing a Mobile Message trigger and pointing it at SMTP's Send Email action.

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