A guest joins the WiFi and the venue has a valuable chance to acknowledge the visit while the interaction is still fresh. GoZone Marketing4WiFi's New Guests trigger can start Mobile Message to send an SMS, create a contact or add the guest to a list. That removes the need to export guest details before a message can be prepared.

Venues can use the workflow for a welcome message, a return-visit prompt or an internal alert when a new guest is added. Mobile Message can send to the individual guest or to a defined list, depending on the process. GoZone's Create Contact action can also receive information from an inbound SMS, giving staff a way to place a text sender into the GoZone system when that is appropriate.

The connection is made through Zapier, and each automation has a single trigger and action. It is not a native two-way guest database or an automatic marketing synchronisation. Choose New Guests when GoZone should begin the workflow, or Inbound SMS Received when a customer text should run GoZone's Create Contact action. Map consent and contact fields carefully, then test the guest experience before going live.