SKU.io SMS Integration

Yes — Mobile Message integrates with SKU.io. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the SKU.io integration

Product teams, warehouse managers, and purchasing staff often rely on SKU.io to keep orders and stock moving. A sales order can be created, goods can be received, or an order can be shipped while the customer is still waiting for an update. Through Zapier, SKU.io events can start Mobile Message actions, so important order communication does not depend on someone checking the platform.

Sales Order Shipped can send the customer a dispatch message, while Sales Order Cancelled can explain that an order needs attention. New Customer can create a contact in Mobile Message, and Goods Received can alert a purchasing team member that stock has arrived. Mobile Message can also create a sales order in SKU.io when an authorised request arrives by SMS, provided the incoming message contains the required order information. These are focused one-way workflows rather than a shared database.

Personalise each SMS with the order reference, product details, or next step available in SKU.io. Use Send SMS for customer-facing updates and contact or list actions when the business needs a record that staff can review later.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect SKU.io and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A SKU.io sales order ships SKU.io · Sales Order Shipped
Then Text the customer a dispatch update Mobile Message · Send SMS
Use this Zap
When Instant A SKU.io sales order is cancelled SKU.io · Sales Order Cancelled
Then Text the customer about the cancellation Mobile Message · Send SMS
Use this Zap
When Instant A new SKU.io customer is created SKU.io · New Customer
Then Create the customer in Mobile Message Mobile Message · Create Contact
Use this Zap
When Instant SKU.io records goods received SKU.io · Goods Received
Then Text the buyer that stock arrived Mobile Message · Send SMS
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything SKU.io supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 10
  • Goods Received — Triggers when goods are received against a purchase order in SKU.io. Requires the purchase-orders:read scope.
  • Inventory Adjusted — Triggers when inventory is adjusted in SKU.io. Requires the inventory:read scope.
  • New Customer — Triggers when a new customer is created in SKU.io. Requires the customers:read scope.
  • New Product — Triggers when a new product is created in SKU.io. Requires the products:read scope.
  • New Purchase Order — Triggers when a new purchase order is created in SKU.io. Requires the purchase-orders:read scope.
  • New Sales Order — Triggers when a new sales order is created in SKU.io. Requires the orders:read scope.
  • Purchase Order Approved — Triggers when a purchase order is approved in SKU.io. Requires the purchase-orders:read scope.
  • Purchase Order Submitted — Triggers when a purchase order is submitted to the supplier in SKU.io. Requires the purchase-orders:read scope.
Show all 10 triggers
  • Sales Order Cancelled — Triggers when a sales order is cancelled in SKU.io. Requires the orders:read scope.
  • Sales Order Shipped — Triggers when a sales order is shipped in SKU.io. Requires the orders:read scope.
Actions 7
  • Adjust Inventory — Adjusts on-hand inventory for a product at a warehouse in SKU.io.
  • Create Customer — Creates a new customer in SKU.io.
  • Create Product — Creates a new product in SKU.io.
  • Create Purchase Order — Creates a new purchase order in SKU.io.
  • Create Sales Order — Creates a new sales order in SKU.io.
  • Create Supplier — Creates a new supplier in SKU.io.
  • Update Product — Updates an existing product in SKU.io. Only the fields you fill in are changed.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

SKU.io + SMS: common questions

Can SKU.io text customers when orders ship?

Yes. Sales Order Shipped can trigger Mobile Message Send SMS. Map the customer’s mobile number and order reference into a dispatch message, along with any suitable delivery information supplied by SKU.io.

Can cancelled SKU.io orders send an SMS?

Yes. Sales Order Cancelled can start a Zap that sends a Mobile Message notification. Include the order reference and an appropriate next step so the customer knows what the cancellation means.

How do I connect SKU.io and Mobile Message?

Choose a SKU.io trigger and a Mobile Message action in Zapier, then test the order or customer fields. No code is required. You need accounts with SKU.io, Mobile Message, and Zapier.

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