Shippo SMS Integration

Yes — Mobile Message integrates with Shippo. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Shippo integration

Customers who order through your shop expect updates about their shipment, but keeping them informed requires constant attention to tracking details and customer preferences. Without timely SMS notifications, they wonder if their order is coming and contact your support team for status updates. Zapier connects Shippo to Mobile Message so your customers stay informed automatically at every stage of their shipment. When a new order comes in, you can send the customer an SMS confirming receipt and providing their order number and expected delivery date. When you generate a shipping label in Shippo, you can send them an SMS with their tracking number so they can monitor their package in real time. Customers feel valued and informed, your support team answers fewer questions, and your repeat purchase rate improves as a result.

Categories:

eCommerce

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Shippo and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new order is placed Shippo · New Order

Then Send the customer an SMS confirmation Mobile Message · Send SMS

Use this Zap

When A shipping label is created in Shippo Shippo · New Shipping Label

Then Text the customer their tracking number Mobile Message · Send SMS

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Shippo supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2

New Order — Triggers when a new order is created
New Shipping Label — Triggers when a new shipping label is created

Actions 1

Create Order — Creates an order.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Shippo + SMS: common questions

Can I send SMS when a customer's order ships in Shippo?

Yes. When a shipping label is created, Zapier can send the customer an SMS with tracking information. They'll know their package is on the way without checking email.

How do customers get order confirmation by SMS when they place an order?

Set up a Zap where New Order from Shippo triggers Send SMS from Mobile Message. Your customer will get an instant SMS confirming their order with details like order number.

Will my customers stay updated automatically about their deliveries?

Create a Zap in Zapier with New Shipping Label from Shippo and Send SMS from Mobile Message. Every time you ship, your customers get an automatic SMS with their tracking information.

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