A customer places an order, your warehouse prepares it, and the parcel leaves your fulfilment operation. Shippingbo gives e-commerce teams, retailers, wholesalers and brands a useful event for keeping customers informed. With Zapier, a shipped order can prompt Mobile Message to send an SMS containing the delivery update your customer is waiting for.

You can also use a new order as the starting point for a text confirming that the purchase was received. Add order details, customer names or tracking information from Shippingbo to the SMS fields in your Zap. This reduces manual follow-up after dispatch and gives buyers a clear message without asking staff to check orders one by one. Shippingbo's shipped order and new order triggers are especially useful for stores that want timely customer communication while their team stays focused on fulfilment. The result is a more visible handover from warehouse to customer, using the systems you already operate.