Ship24 Order Tracking SMS Integration

Yes — Mobile Message integrates with Ship24 Order Tracking. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Ship24 Order Tracking integration

An order comes through on a Friday afternoon and the customer wants to know where their parcel is before the weekend, but nobody on the team has time to create a tracker by hand, copy the number out and paste it into a text before the next order lands.

Ship24 can create a tracker the moment an order is paid in Shopify, and that same Zap can pass the tracking details straight to Mobile Message so a text goes out to the customer with their tracking number attached, no matter what time the order actually comes through. For orders where you want the live status included rather than just a bare number, the same trigger can create a tracker and pull back tracking results in one step, so the text can mention that the parcel is already moving instead of just confirming a tracking number exists somewhere.

The result is a customer with a tracking link in hand before they've finished checking out mentally, and a team that hasn't had to open Ship24 or a spreadsheet to make it happen. The Zap runs between Shopify, Ship24 and Mobile Message every time a paid order comes in, so texting tracking details stops being a task on anyone's list and starts being something that just happens in the background.

Categories:

eCommerce

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Ship24 Order Tracking and Mobile Message through Zapier and these run on their own, with no code and no developer.

When An order is paid in Shopify Shopify · New Paid Order

Then Create a Ship24 tracker and text the customer their tracking number Mobile Message · Send SMS

Use this Zap

When An order is paid in Shopify Shopify · New Paid Order

Then Create a tracker with live status and text the customer how their parcel is moving Mobile Message · Send SMS

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Ship24 Order Tracking supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 4

Create a Tracker — Creates a tracker in Ship24 using mapped inputs from your trigger.
Create a Tracker and Get Tracking Results — This endpoint creates a new Tracker on the specified tracking number if it does not already exist, and returns the tracking results directly.
Make an API Call — Call any Ship24 endpoint supported by your plan, without you having to build a dedicated module for each route.
Update an Existing Tracker — This endpoint allows to modify an existing tracker matching the given trackerId.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Ship24 Order Tracking + SMS: common questions

Can Ship24 text customers their tracking number automatically?

Yes, when a Shopify order is paid you can set up a Zap that creates a tracker in Ship24 and then uses Mobile Message to text the tracking number straight to the customer, without anyone copying it across by hand.

Does Ship24 send the SMS itself?

No, Ship24 creates and updates the tracker. The text is sent by Mobile Message as the final step of the Zap, so the two apps each do one job and the customer just sees a message with their tracking details.

How do I set up Ship24 with Mobile Message for tracking texts?

You connect both accounts inside Zapier, choose an order trigger such as a new paid order in Shopify, add a Ship24 step to create the tracker, then a Mobile Message step to send the text. No coding is needed and the Zap runs on its own after that.

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