Mobile Message™ Integration with RiskBase

RiskBase SMS Integration

Yes - Mobile Message does integrate with RiskBase!

Chasing a contractor for confirmation that a fire door has been repaired, or waiting on a tenant to confirm access for an inspection, eats into a property team's day. RiskBase holds the property records, tasks and assessment reports that prove compliance with the Fire Safety Act and Fire Safety England Regulations, but getting that paperwork updated still depends on someone replying to a message first.

Connected through Zapier, Mobile Message can turn that reply into action inside RiskBase. When a contractor texts back to confirm a job is finished, that reply can update the status of the matching task in RiskBase automatically, so the record reflects reality without anyone opening the platform to change it by hand. The same connection can support other property record work too, from moving a property to a different group after a portfolio change, to pulling an assessment PDF report ready for an auditor to review.

None of this replaces RiskBase's own workflow for managing properties and teams. It simply means a text message sent outside the platform doesn't have to be typed back in by hand before the compliance record is accurate and current.

Categories:

Project Management

Connect Now with Zapier SMS Pricing Start a Free Trial

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect RiskBase and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A contractor replies confirming a repair Mobile Message · Inbound SMS Received

Then Mark the matching task as complete in RiskBase RiskBase · Update Task Status

Use this Zap

Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything RiskBase supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 19

Add Property Team Users — Adds users to a property team.
Add User to Group — Adds a user to an existing group.
Create Group (SCIM) — Creates a new group with a name, description and members using SCIM.
Create or Link User — Creates a new or links an existing user to your current organisation if their email already exists.
Create Property — Creates a new property.
Create User (SCIM) — Creates a new user using SCIM.
Create/Update Assessment Schedule — Creates or updates an assessment schedule for a property and assessment type.
Delete Group (SCIM) — Deletes an existing group using its ID using SCIM.

Show all 19 actions

Delete User (SCIM) — Deletes a user using their ID using SCIM.
Get Assessment Bundle ZIP — Gets an assessment bundle ZIP based on assessment ID.
Get Assessment PDF Report — Gets an assessment PDF report based on the assessment ID.
Move Property — Moves a property to a different parent, such as a property group or organisation.
Overwrite Group (SCIM) — Overwrites an existing group using SCIM.
Overwrite User (SCIM) — Overwrites an existing user using SCIM.
Remove Property Team Users — Removes users from a property team.
Update Group (SCIM) — Updates an existing group using SCIM.
Update Property — Updates an existing property
Update Task Status — Updates the status of an existing task.
Update User (SCIM) — Updates a user using SCIM.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

RiskBase + SMS: common questions

Can a text reply from a contractor update a task in RiskBase?

Yes. Once RiskBase and Mobile Message are connected through Zapier, an inbound text can update the status of an existing task in RiskBase, so a contractor's reply confirming a repair is finished shows up on the record without anyone editing it by hand.

Can Mobile Message create a new property record in RiskBase automatically?

Through a Zap, an inbound text or a delivery status update from Mobile Message can be set to create a new property record in RiskBase, which suits a team that wants an enquiry logged as a property without typing it in again.

How do I set up the connection between RiskBase and Mobile Message?

The connection runs entirely through Zapier, so no code is required. You need an active RiskBase account and a Mobile Message account, then you pick the trigger and action inside Zapier and turn the Zap on.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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