Puntual SMS Integration

Yes — Mobile Message integrates with Puntual. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Puntual integration

Professionals using Puntual often need to respond quickly after a booking is made or cancelled. Puntual can start a Zap when a new booking is generated or when a booking is cancelled. Mobile Message can then send an SMS to the customer, practitioner or team member who needs to know what changed.

A new booking notification can confirm that an appointment has been received, while a cancellation message can alert a practitioner that time has become available. The text can use the booking information supplied by Puntual, such as the relevant name or scheduling detail. Mobile Message can send the message to one recipient or to a list for broader operational visibility.

Puntual provides triggers only, so the practical direction is from Puntual into Mobile Message. There is no listed Puntual action for creating a booking from an inbound SMS. The workflow is configured through Zapier as a separate one-way automation, rather than a native connection or automatic synchronisation.

Categories:

Scheduling & Booking

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Puntual and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new Puntual booking is generated Puntual · New booking

Then Text the customer a booking confirmation Mobile Message · Send SMS

Use this Zap

When Instant A Puntual booking is cancelled Puntual · Booking cancelled

Then Notify the practitioner scheduling list Mobile Message · Send SMS to List

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Puntual supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2

Booking cancelled — Triggers when a booking is canceled. ❌
New booking — Triggers when a new booking is generated ✔️.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Puntual + SMS: common questions

Can Puntual send an SMS when a booking is made?

Yes. Puntual’s New booking trigger can run Mobile Message’s Send SMS action. You can map the available booking details into a confirmation for the customer or a notification for the professional.

Can a cancelled Puntual booking alert a team?

Yes. Use Booking cancelled with Mobile Message’s Send SMS to List action. This can notify a scheduling group when an appointment is no longer going ahead.

How do I connect Puntual bookings to Mobile Message?

Set up a Puntual trigger and Mobile Message action in Zapier, map the booking fields and test the message. No code is needed, but Puntual, Mobile Message and Zapier accounts are required for the workflow.

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