Planbox Innovation Central SMS Integration

Yes — Mobile Message integrates with Planbox Innovation Central. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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About the Planbox Innovation Central integration

Teams running innovation challenges and idea management in Planbox rely on consistent participation to drive results. When someone submits an idea, votes on a concept, completes a challenge task, or gets mentioned in a comment, you want to acknowledge it immediately and maintain momentum. Mobile Message SMS turns idea events into instant notifications, letting you celebrate submissions, prompt action on pending ideas, and notify participants when their votes and comments gain traction.

Planbox is designed for collaboration across employees, customers and partners, often spanning continents and time zones. Email gets overlooked in crowded inboxes, making SMS the more reliable channel for time-sensitive idea notifications. When a new challenge launches, an idea receives significant votes, a task is completed, or someone is mentioned in a comment, you can text participants instantly. This drives engagement, accelerates idea development, and closes the feedback loop faster than traditional notifications.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Planbox Innovation Central and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant Someone submits a new idea Planbox Innovation Central · Idea Created
Then Send an SMS acknowledging the contribution Mobile Message · Send SMS
Use this Zap
When Instant A new challenge launches Planbox Innovation Central · Challenge Created
Then Text all participants with challenge details Mobile Message · Send SMS
Use this Zap
When Instant An idea receives votes Planbox Innovation Central · Vote Cast
Then Notify the idea creator that their concept is gaining support Mobile Message · Send SMS
Use this Zap
When Instant Someone mentions you in a comment Planbox Innovation Central · User Mentioned
Then Text you immediately so you don't miss the discussion Mobile Message · Send SMS
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Planbox Innovation Central supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 12
  • Challenge Created — Triggers when a new Challenge is created.
  • Challenge Ended — Triggers when a challenge ends.
  • Challenge Started — Triggers when a challenge starts.
  • Comment Posted — Triggers when a new Comment is posted for an Idea.
  • Event Created — Triggers when a new Event is created.
  • Idea Created — Triggers when a new Idea is created.
  • Idea State Changed — Triggers when an Idea's status is changed.
  • Idea Updated — Triggers when an Idea is edited.
Show all 12 triggers
  • Task Completed — Triggers when a Task Form is completed by a User.
  • Task Created — Triggers when a new Task Form is assigned to a User.
  • User Mentioned — Triggers when a User is mentioned in a Comment.
  • Vote Cast — Triggers when an Idea receives a vote .
Actions 7
  • Add New Comment — Add New Comment for an idea
  • Create Challenge — Create a new challenge
  • Create Event — Create a new Event
  • Create Idea — Create a new idea
  • Invite User to Challenge — Invite User to Challenge
  • Invite User to Idea — Invite User to Idea
  • Set Idea State — Change Idea State

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Planbox Innovation Central + SMS: common questions

Can I send an SMS when someone submits an idea?

Yes. When a new idea is submitted in Planbox, you can automatically send an SMS to the submitter, the innovation team, or key stakeholders. This provides instant acknowledgment and keeps everyone aware of new contributions.

Can I notify my team when a challenge launches?

Yes. When you create a new challenge in Planbox, you can send SMS notifications to all participants with key details like deadlines or challenge objectives. This cuts through email noise and ensures everyone knows when to start participating.

How do I set up Planbox idea notifications as SMS?

Connect Planbox and Mobile Message through Zapier without requiring any technical setup. Choose your Planbox trigger like new idea or challenge launch, select the Send SMS action, personalise the message with dynamic data, and activate your Zap. SMS notifications will then send automatically for each event.

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