Project managers, developers and agile product teams often rely on Pivotal Tracker throughout the day, but not every contributor is watching each project. A New Story or New Activity event can bring an important change to a phone through Mobile Message. With Zapier between the services, Pivotal Tracker can trigger SMS alerts or create contacts for people involved in delivery.

For example, a new story can send a text to a project lead, while activity in a high-priority project can notify a delivery list. A New Project event can also create a Mobile Message contact when a new client or project owner needs to be added to your communication records. These workflows keep project work in Pivotal Tracker and use SMS for attention-worthy notifications.

The connection is one-directional for each Zap. It does not sync project stories with Mobile Message or turn replies into Pivotal Tracker stories automatically. Instead, choose the event that matters, map its useful fields into the SMS or contact action, and let Zapier run the workflow when that event occurs.