Pipeline SMS Integration

Yes — Mobile Message integrates with Pipeline. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Pipeline integration

A request changes status, and the person waiting on the next step should not have to open Pipeline to find out. Pipeline extends workflows across teams, departments and companies with Asks, steps, contacts and notifications. Through Zapier, a Pipeline event can start a Mobile Message SMS, or an inbound Mobile Message text can create a contact in Pipeline.

New Ask can notify a responsible person when a request is created, closed or cancelled. Update Ask can alert a team when an Ask changes, while Create Contact is useful when a customer or colleague texts in and needs a record in Pipeline. Pair the chosen Pipeline trigger with Send SMS, Send SMS to List or Create Contact in Mobile Message where the workflow has a clear operational outcome.

The available Pipeline actions also include Send Email and task operations, but the most direct SMS use cases begin with its two triggers. These are defined one-way Zaps, not a shared workflow database. Filter repeated updates where necessary and keep each message specific to the Ask or contact event.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Pipeline and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new Pipeline Ask is created Pipeline · New Ask
Then Text the assigned person about the request Mobile Message · Send SMS
Use this Zap
When A Pipeline Ask is updated Pipeline · Update Ask
Then Alert the relevant team list Mobile Message · Send SMS to List
Use this Zap
When A customer texts Mobile Message Mobile Message · Inbound SMS Received
Then Create the contact in Pipeline Pipeline · Create Contact
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Pipeline supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2
  • New Ask — Triggers when a new Ask is created, closed or canceled. Note, this trigger will only occur once per status.
  • Update Ask — Triggers when an Ask is updated. Note, this trigger could occur multiple times for the same Ask.
Actions 17
  • Add AdHoc Step — Adds an adhoc step to the Ask for a contact or a team
  • Add Ask to Bundle — Adds an Ask to a Bundle
  • Add Follower to Ask — Adds a follower to an Ask
  • Add Note to Step — Adds a note to a step in the ask
  • Attach File to Step — Attaches a file to a step in the ask
  • Cancel Ask — Cancels an open Ask
  • Close Ask — Closes an open Ask
  • Complete Step — Completes a step in an Ask
Show all 17 actions
  • Create Ask — Creates an Ask with you as the submitter
  • Create Bundle — Creates a Bundle with you as the owner
  • Create Contact — Create a contact in Pipeline
  • Reassign Step — Reassigns a step to someone
  • Remove Ask From Bundle — Removes an Ask from a Bundle
  • Send Email — Sends a Pipeline notification email with a customizable body
  • Skip Step(s) — Skips steps in an ask
  • Spawn Ask — Spawns an ask from a parent ask
  • Update Field — Update a field in an Ask

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Pipeline + SMS: common questions

Can Pipeline notify staff by SMS when an Ask changes?

Yes. New Ask or Update Ask can start a Zap with Mobile Message's Send SMS or Send SMS to List action. Use the Ask information supplied by Pipeline to identify the request and the action required.

Can an inbound Mobile Message text create a Pipeline contact?

Yes. Inbound SMS Received can trigger Pipeline's Create Contact action. Map the sender details and any available message information into the Pipeline contact fields configured for your workflow.

How do I set up Pipeline and Mobile Message?

Connect both accounts in Zapier, select a Pipeline trigger or Mobile Message's Inbound SMS Received trigger, and add the action for the other app. Zapier manages the setup without code, while you define the field mapping.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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