Mobile Message™ Integration with Packlink PRO

Packlink PRO SMS Integration

Yes - Mobile Message does integrate with Packlink PRO!

A customer knows exactly where their parcel is without opening a tracking page or sending a message asking for an update. Packlink PRO tracks a shipment from the moment a label is created through to the door, and pairing it with Mobile Message through Zapier means a shipment status update can turn into a text the second it happens, so the customer hears the delivery news before they think to chase it up.

The connection also runs in the other direction. When a customer texts back asking about a return or a replacement, that inbound reply can create a shipment draft in Packlink PRO straight away, giving whoever handles returns a head start on the paperwork instead of a request sitting unread in a phone thread until someone notices it.

Categories:

eCommerce

Connect Now with Zapier SMS Pricing Start a Free Trial

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Packlink PRO and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A shipment status changes in Packlink PRO Packlink PRO · Shipment Status Updated

Then Text the customer their updated delivery status Mobile Message · Send SMS

Use this Zap

When A customer texts about a return Mobile Message · Inbound SMS Received

Then Create a shipment draft in Packlink PRO Packlink PRO · Create Shipment Draft

Use this Zap

Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Packlink PRO supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1

Shipment Status Updated — Triggers when shipment status changes in Packlink PRO.

Actions 1

Create Shipment Draft — This action will add a new shipment draft in Packlink.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Packlink PRO + SMS: common questions

Can Mobile Message text a customer when their Packlink PRO shipment status changes?

Yes. A shipment status update in Packlink PRO can trigger Mobile Message to send a text, so the customer hears about a dispatch or delivery change without checking a tracking page themselves.

Can a customer's SMS reply create a shipment draft in Packlink PRO?

Yes. An inbound reply to Mobile Message can be set up to create a new shipment draft in Packlink PRO, giving your team a head start when a customer texts in about a return or a replacement item.

What do I need to link Packlink PRO with Mobile Message for shipment texts?

Both accounts need to be connected inside Zapier, with no coding involved. From there you choose a Packlink PRO trigger such as a shipment status change and pair it with a Mobile Message action, and the text sends on its own each time it fires.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now