A webinar has just finished and certificates are being issued one recipient at a time. Momenial helps organisers create print-quality digital certificates and badges, but recipients may still wait for someone to tell them their credential is ready. A Zapier connection to Mobile Message can add a quick SMS notification when a new recipient is created.

Use Momenial’s New Recipient trigger, which commonly fires when a certificate is issued, to send an SMS through Mobile Message. The text can confirm completion, provide the next instruction or direct the recipient to the certificate information available through your chosen workflow. Mobile Message can also create a contact from the recipient details for future communication.

This suits course providers, webinar hosts and businesses issuing credentials at scale. The Momenial action Create Certificate can work in the opposite direction when a Mobile Message event provides suitable recipient information, but it does not make the platforms a two-way system. Each Zap has one trigger and one selected action, with the fields mapped in Zapier.