Chasing new students to check they can actually get into a course, or manually locking someone out after a refund, eats time that should go into building the next lesson. Mentortools handles the Course Purchase and Course Refund side of an online school, granting or removing access as money moves, but none of that tells the customer anything unless someone remembers to message them by hand. A course creator running a busy cohort can lose a whole afternoon to that kind of follow up.

Connect Mentortools to Mobile Message through Zapier and a customer's inbound text can do the telling instead. Someone texting in to ask about enrolling can trigger Mentortools' Course Purchase action, handing them access straight away, while a text requesting a refund can set off Course Refund and pull that access back, without anyone digging through a spreadsheet to check who paid what, especially during a launch week when messages pile up.