MapFlow SMS Integration
Yes — Mobile Message integrates with MapFlow. Send and receive SMS from the tools you already use.
✓ 50 FREE SMS credits included when you sign up
About the MapFlow integration
New Visit is a practical trigger for sending a customer a delivery or service reminder, provided the relevant phone details are available. New Customer can create a Mobile Message contact, and New Driver/Picker can alert an operations list when a new field team member is added. New Delivery Location can also notify a coordinator when a location needs attention.
Mobile Message supports Send SMS, Send SMS to List, Create Contact and Add Contact to List. MapFlow actions such as Create Customer and Create Contact can be used when an inbound text should create a record in the routing system. Each workflow is configured in Zapier as a one-way automation, rather than a live two-way sync.
A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.
What you can automate
Connect MapFlow and Mobile Message through Zapier and these run on their own, with no code and no developer.
1.6¢ per SMS on Your First Purchase
Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.
100% Direct-to-Carrier Delivery
Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.
FREE Dedicated Number
Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything MapFlow supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 9
- New Customer — Triggers when a new customer is created.
- New Delivery Item — Triggers when a new delivery item is created.
- New Delivery Location — Triggers when a new delivery location is created.
- New Driver/Picker — Triggers when a new driver or picker is created.
- New Tag — Triggers when a new tag is created.
- New Vehicle — Triggers when a new vehicle is created.
- New Visit — Triggers when a new visit is created.
- New Visit Product — Triggers when a product is added to a visit.
Show all 9 triggers
- New Warehouse — Triggers when a new warehouse is created.
Actions 39
- Add Content to Container — Add or update an item with quantity in a container. If item already exists, quantity is updated.
- Add Product to Visit — Add a product to a visit in MapFlow.
- Create Contact — Create a new location contact in MapFlow.
- Create Customer — Create a new customer in MapFlow.
- Create Delivery Item — Create a new delivery item in MapFlow.
- Create Delivery Location — Create a new delivery location in MapFlow.
- Create Driver/Picker — Create a new driver or picker in MapFlow.
- Create Global Customer — Create a new global customer (Customer + Location + Contact) atomically.
Show all 39 actions
- Create Opening Hours — Create new location opening hours in MapFlow.
- Create Tag — Create a new tag in MapFlow.
- Create Vehicle — Create a new vehicle in MapFlow.
- Create Visit — Create a new visit in MapFlow.
- Create Warehouse — Create a new warehouse in MapFlow.
- Delete Contact — Delete a contact from MapFlow.
- Delete Customer — Delete a customer from MapFlow.
- Delete Delivery Item — Delete a delivery item from MapFlow.
- Delete Delivery Location — Delete a delivery location from MapFlow.
- Delete Driver/Picker — Delete a driver or picker from MapFlow.
- Delete Global Customer — Delete a global customer from MapFlow.
- Delete Opening Hours — Delete opening hours from MapFlow.
- Delete Tag — Delete a tag from MapFlow.
- Delete Vehicle — Delete a vehicle from MapFlow.
- Delete Visit — Delete a visit from MapFlow.
- Delete Warehouse — Delete a warehouse from MapFlow.
- Remove Content From Container — Remove an item from a container with granular quantity control. Can remove specific quantity or remove all.
- Remove Product From Visit — Remove a product from a visit in MapFlow.
- Set Container Contents — Set the complete contents of a container with quantities. WARNING: This REPLACES all existing contents.
- Update Contact — Update an existing contact in MapFlow.
- Update Customer — Update an existing customer in MapFlow.
- Update Delivery Item — Update an existing delivery item in MapFlow.
- Update Delivery Location — Update an existing delivery location in MapFlow.
- Update Driver/Picker — Update an existing driver or picker in MapFlow.
- Update Global Customer — Update an existing global customer in MapFlow.
- Update Opening Hours — Update existing opening hours in MapFlow.
- Update Tag — Update an existing tag in MapFlow.
- Update Vehicle — Update an existing vehicle in MapFlow.
- Update Visit — Update an existing visit in MapFlow.
- Update Visit Product — Update the quantity of a product in a visit.
- Update Warehouse — Update an existing warehouse in MapFlow.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
MapFlow + SMS: common questions
Can MapFlow send a customer an SMS about a new visit?
Yes. New Visit can trigger Mobile Message’s Send SMS action. Use the MapFlow fields available in Zapier to include the visit details and send the message to the mapped customer number.
Can an incoming Mobile Message text create a MapFlow customer?
Yes. Inbound SMS Received can trigger MapFlow’s Create Customer action. Map the sender and message information into the fields required for the MapFlow customer record.
How do I set up MapFlow SMS automation?
Connect MapFlow and Mobile Message in Zapier, select a trigger or inbound SMS event, choose the action and map the fields. You need accounts for both services and Zapier. The setup is no-code and can be tested before activation.
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