Loyalzoo SMS Integration
Yes — Mobile Message integrates with Loyalzoo. Send and receive SMS from the tools you already use.
✓ 50 FREE SMS credits included when you sign up
About the Loyalzoo integration
Checkin can trigger a welcome text, while Reward Given or Reward Redeemed Online can send a message explaining the reward. New Charge can prompt a purchase acknowledgement, and Membership Created can add a customer to Mobile Message. You can also use New Customer Created to create a contact without duplicating an existing record. If a customer texts Mobile Message, Loyalzoo actions such as Increase Counter, Give Points or Update Customer can be used where the required identifier and information are available.
Zapier carries the selected Loyalzoo fields into the Mobile Message action, or passes an incoming text into a Loyalzoo action. This is not a continuous sync. Set clear rules for promotional messages, check consent and test your customer matching before turning on loyalty automations.
A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.
What you can automate
Connect Loyalzoo and Mobile Message through Zapier and these run on their own, with no code and no developer.
1.6¢ per SMS on Your First Purchase
Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.
100% Direct-to-Carrier Delivery
Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.
FREE Dedicated Number
Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Loyalzoo supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 10
- Checkin — Triggers when customer manually checks in to your store.
- Customer Updated — Triggers when customer information is updated.
- Membership Created — Triggers when a customer membership is created.
- Membership Ended — Triggers when a customer membership is ended.
- New Charge — Triggers when a customer's card is charged.
- New Counter Event — Triggers when customer event is registered by the merchant.
- New Customer Created — Triggers when new customer is created in Loyalzoo.
- Points Given — Triggers when customer is given points.
Show all 10 triggers
- Reward Given — Triggers when customer is given a reward by a merchant.
- Reward Redeemed Online — Triggers when customer redeems a reward via the Web or the mobile app.
Actions 8
- Create New Customer — Creates a new loyalty customer (will not duplicate if record already exists).
- Export Latest Customer Data — Exports the latest customer data ordered by last purchase date
- Export Latest Transaction Data — Exports the latest transaction data
- Get Merchant Info — Retrieves information about the merchant for feeding into other actions
- Give Points — Gives loyalty points to a specified customer (id, email or phone number required). Will create the customer if it doesn't exist.
- Increase Counter — Increases event counter for a specified customer (id, email or phone number required). Will create the customer if it doesn't exist.
- Retrieve Customer Details — Retrieves customer loyalty and membership information for a provided identifier.
- Update Customer — Updates an existing loyalty customer record (Loyalzoo customer ID required).
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Loyalzoo + SMS: common questions
Can Loyalzoo text a customer when a reward is given?
Yes. Reward Given can trigger Mobile Message's Send SMS action. Map the customer number and reward information from Loyalzoo to send a timely acknowledgement or redemption instruction.
Can a customer SMS trigger points in Loyalzoo?
Yes. Inbound SMS Received can start Loyalzoo's Give Points action. The Zap must have enough information to identify the customer, such as an ID, email or phone number, and a points value.
How do I set up Loyalzoo loyalty texts with Mobile Message?
You need Loyalzoo, Mobile Message and Zapier accounts. Select a Loyalzoo event or Mobile Message inbound event, pair it with the required action, map customer fields and test the Zap. No code is needed.
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