Jira Software Cloud SMS Integration

Yes - Mobile Message does integrate with Jira Software Cloud!

Software teams, product owners and support leads often run their daily work in Jira Software Cloud. A status change, new issue or JQL-matched issue can be the point where a customer, developer or manager needs a timely update. Through Zapier, these Jira events can start Mobile Message actions, so important changes do not depend on someone noticing a queue and composing a text.

Send an SMS when a critical issue is created, notify an on-call person after a selected status change, or use New Issue (Via JQL) for a carefully defined set of work. Mobile Message's Inbound SMS Received trigger can also start Jira's Create Issue action when a text needs to become a trackable ticket. Other Jira actions, including Add Comment to Issue and Update Issue, can place useful context in the project record.

This connection suits teams that want SMS for urgency while keeping Jira as the source of issue detail. It is not a native two-way sync. Each Zap has one trigger and one action, with filters and field mapping available in Zapier.
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Connect Now with Zapier SMS Pricing Start a Free Trial50 FREE SMS Credits

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Jira Software Cloud SMS Integration

What you can automate

Connect Jira Software Cloud and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A Jira issue changes status Jira Software Cloud · Issue Status Changed
Then Text the assigned contact about progress Mobile Message · Send SMS
Use this Zap
When A JQL-matched Jira issue appears Jira Software Cloud · New Issue (Via JQL)
Then Text the on-call team member Mobile Message · Send SMS
Use this Zap
When A new Jira issue is created Jira Software Cloud · New Issue
Then Text the person handling the issue Mobile Message · Send SMS
Use this Zap
When Someone texts your Mobile Message number Mobile Message · Inbound SMS Received
Then Create a Jira issue from the message Jira Software Cloud · Create Issue
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Jira Software Cloud supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 4
  • Issue Status Changed — Triggers each time an issue changes status in a project.
  • New Issue — Triggers when a new issue is created.
  • New Issue (Via JQL) — Triggers when a new issue is added that matches some JQL.
  • Updated Issue — Triggers when an existing issue is updated.
Actions 12
  • Add Attachment to Issue — Adds an attachment to an issue.
  • Add Comment to Issue — Adds a new comment to an issue.
  • Add or Edit Form on Issue — Add or edit an existing form on an issue and optionally submit it.
  • Add Watcher to Issue — Adds a new watcher to an issue.
  • Add Work Log to Issue — Logs time worked on an issue for time tracking workflows.
  • API Request (Beta) — This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
  • Create Issue — Creates a new issue.
  • Delete Form — Delete a form from a Jira issue.
Show all 12 actions
  • Link Issues — Creates a link (e.g. "is blocked by") between two issues.
  • Move Issue to Sprint — Moves an issue to an active or open sprint.
  • Submit Form — Submit a form that has been filled out on a Jira issue.
  • Update Issue — Updates an existing issue.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Jira Software Cloud + SMS: common questions

Can Jira Software Cloud status changes send an SMS?

Yes. Issue Status Changed can trigger a Zap, and Mobile Message's Send SMS action can notify a chosen recipient. Add filters in Zapier if only selected projects, statuses or issue priorities should generate a text.

Can an SMS create a Jira issue?

Yes. Inbound SMS Received can start the Zap, followed by Jira Software Cloud's Create Issue action. The message body and sender information can be mapped into the issue fields your team uses for triage.

What is needed to connect Jira Software Cloud with Mobile Message?

Have Jira Software Cloud, Mobile Message and Zapier accounts ready. The setup needs no code. Select a Jira trigger or action in Zapier, add the Mobile Message step, authorise both accounts, map the values and switch on the Zap.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now50 FREE SMS Credits