Infraspeak SMS Integration

Yes - Mobile Message does integrate with Infraspeak!

Maintenance teams and facility managers spend their days chasing work orders, trying to figure out what's been started, what's pending, and what's been forgotten in a corner somewhere. Infraspeak centralises maintenance and asset management, but nobody moves fast if the team doesn't know a new work order exists or when a job is actually done.

When a work order is reported, started, approved, or closed in Infraspeak, send an SMS so your team moves fast. Text the field technician when a new job arrives so they can prioritise it. Alert your manager when work is completed so you can check it before closing it out. Notify customers when their repair or service is done so they know to check it. The text lands faster than an email chain, and your team spends less time in meetings figuring out the status of things.

When a new work order is reported, send the team a text with the asset, location, and urgency so someone can start it immediately. When a technician completes a work order, text your supervisor so they can sign it off fast instead of waiting for end-of-day reports. When work is approved, text the customer to confirm their repair is done and schedule a follow-up if needed. The result is faster work order flow, fewer jobs stuck in limbo, and a team that's always working on the right thing at the right time.
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A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Infraspeak SMS Integration

What you can automate

Connect Infraspeak and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new work order is reported in Infraspeak Infraspeak · New Work Order
Then Text the team with the asset, location, and priority Mobile Message · Send SMS
Use this Zap
When Instant A work order is confirmed as complete in Infraspeak Infraspeak · Confirmed Work Order
Then Text your supervisor to sign off and close it Mobile Message · Send SMS
Use this Zap
When Instant A technician starts work on a job in Infraspeak Infraspeak · Started Work Order
Then Text the manager that the work is underway Mobile Message · Send SMS
Use this Zap
When Instant A work order is closed in Infraspeak Infraspeak · Closed Work Order
Then Text the customer to confirm their repair is complete Mobile Message · Send SMS
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Infraspeak supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 8
  • Approved Work Order — Triggers when a work order is approved.
  • Closed Work Order — Triggers when a work order is closed.
  • Confirmed Sell Order — Triggers when a sell order is confirmed.
  • Confirmed Work Order — Triggers when a (completed) work order is confirmed.
  • New Planned Event of a Planned Job Order — Triggers when a planned event is created from a planned job order.
  • New Planned Job Order of a Work Order — Triggers when a new planned job is created from a work order.
  • New Work Order — Triggers when a new work order is reported.
  • Started Work Order — Triggers when a work order is started.
Actions 7
  • Approve a Work Order — Approve a given infraspeak Work Order, this operation should only be allowed by users with the given permission.
  • Change Work Order Pause Reason — Changes the work order pause reason
  • Close a Work Order — Close a given infraspeak Work Order, this operation should only be allowed by users with the given permission.
  • Confirm a Work Order — Confirm a given infraspeak Work Order, this operation should only be allowed by users with the given permission.
  • Create Client — An action to create a Client in Infraspeak
  • Create Work Order — Creates a new Work order
  • Start a Work Order — Start the resolution of a given infraspeak Work Order, this operation should only be allowed by users with the given permission.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Infraspeak + SMS: common questions

Can I get an SMS when a new work order is reported in Infraspeak?

Yes. Use the New Work Order trigger to send your team an SMS with the asset location, issue description, and urgency. Your technicians get the alert instantly and can prioritise without waiting for an email.

Can I notify customers when their work order is complete?

Yes. When work is confirmed or closed in Infraspeak, send a text to the customer confirming their repair is done and inviting them to inspect it. This improves satisfaction and gives them a clear next step.

How do I connect Infraspeak to Mobile Message using Zapier?

You'll need accounts with Infraspeak, Mobile Message, and Zapier. On Zapier, select Infraspeak as your trigger app and choose work order events like New Work Order or Confirmed Work Order, then add Mobile Message as the action. The setup takes a few minutes and requires no code, and you're ready to send work order notifications.

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