Infotems SMS Integration

Yes — Mobile Message integrates with Infotems. Send and receive SMS from the tools you already use.

50 FREE SMS credits included when you sign up

Infotems logo
Mobile Message

About the Infotems integration

Law practices using Infotems manage client relationships and case information in one central location, but keeping everyone informed, including clients, team members, and opposing counsel, often falls back to email, which gets lost or delayed. When a new contact is created for a case, added to a specific matter group, or removed from follow-up, key people often aren't immediately aware. By connecting Infotems to Mobile Message via Zapier, you send instant SMS notifications when contacts are created, added to groups, or updated, so everyone involved stays perfectly aligned on case progress without email delays.

Clients get faster updates on their matters, team members stay coordinated, and matter management runs more smoothly. SMS keeps everyone, including clients, staff, and stakeholders, informed at every critical moment, so your practice responds faster and clients feel the difference. Immediate notifications mean case updates never get missed in crowded inboxes.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Infotems and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new contact is created in a case Infotems · Contact Created
Then Send the client an initial SMS Mobile Message · Send SMS
Use this Zap
When A contact is added to a case group Infotems · Contact Added to Group
Then Notify them they've been added to the matter Mobile Message · Send SMS
Use this Zap
When A contact is removed from a group Infotems · Contact Removed From Group
Then Confirm the removal via SMS Mobile Message · Send SMS
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Infotems supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 5
  • Contact Added to Group — Triggers when a contact (people) is added to a specific group.
  • Contact Created — Triggers when a new contact (people) is created.
  • Contact Deleted — Triggers when a contact (people) is deleted.
  • Contact Removed From Group — Triggers when a contact (people) is removed from a specified group.
  • Contact With Valid Email Added to Group — Triggers when a contact with a valid email work or personal address is added to the specified group.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Infotems + SMS: common questions

Can I send SMS when a new client contact is created in Infotems?

Yes. When a new contact is added for a case, you can send an SMS to the client with case details, next steps, or a request to confirm their contact information, ensuring they're immediately aware and engaged.

How can SMS help manage contact groups in Infotems?

When contacts are added to or removed from case groups, you can send SMS notifications to relevant parties. This keeps everyone aligned on who's involved in a matter and prevents miscommunication between team members and clients.

Do I need technical help to set up Infotems with Mobile Message?

No. Connect both accounts in Zapier, select your contact trigger like a new contact, choose to send an SMS, and the automation runs immediately without requiring any coding or technical setup.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!