Builders and designers running jobs through Houzz Pro tend to field a lot of texts from people who found them online and just want to ask a quick question. Mobile Message connects to Houzz Pro through Zapier, so one of those replies can turn straight into a record on the other side without anyone copying details across by hand. It suits a team that is already busy on site and cannot always stop to log an enquiry the moment it comes in.

An inbound text from a prospective client can create a new lead in Houzz Pro, and the same trigger can be used to start a new project record when someone texts in about work they want done. That keeps the pipeline current even when the reply came in on a phone between jobs, and it means nobody has to remember to write it up later back at the office.