Homebase360 SMS Integration
Yes — Mobile Message integrates with Homebase360. Send and receive SMS from the tools you already use.
✓ 50 FREE SMS credits included when you sign up
About the Homebase360 integration
Use New Lead to confirm that an enquiry reached your team. New Job can send job details or a visit reminder, while New Estimate can tell the customer that pricing information is ready. The available Homebase360 fields can personalise the message with the customer’s name, schedule, job information, or next instruction.
Homebase360 also provides Create Customer, Create Lead, Create Job, and Update Customer actions. Mobile Message’s Inbound SMS Received trigger can start one of these actions when a customer texts your number and supplies the necessary details. These are individual Zapier workflows, not a native two-way sync. Pick the direction that creates a noticeable result for your home services operation.
A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.
What you can automate
Connect Homebase360 and Mobile Message through Zapier and these run on their own, with no code and no developer.
1.6¢ per SMS on Your First Purchase
Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.
100% Direct-to-Carrier Delivery
Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.
FREE Dedicated Number
Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Homebase360 supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 7
- New Customer — Triggers when a new customer is created in your Homebase360 account.
- New Estimate — Triggers when a new estimate is created in your Homebase360 account.
- New Job — Triggers when a new job is created in your Homebase360 account.
- New Lead — Triggers when a new lead is created in your Homebase360 account.
- Updated Customer — Triggers when an existing customer is updated (details, address, tags, notes, notifications, or payment method).
- Updated Estimate — Triggers when an estimate is updated — details, sent, approved, declined, or converted to a job.
- Updated Job — Triggers when a job is updated — details, status, payment, review, or execution milestones.
Actions 4
- Create Customer — Creates a new customer with contact information, notes, and tags.
- Create Job — Creates a new job with customer, schedule, line items, and optional employee dispatch.
- Create Lead — Creates a new lead. You can either provide customer details (and we'll find or create the customer) or provide an existing customer ID.
- Update Customer — Updates an existing customer. Only updates the fields you provide.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Homebase360 + SMS: common questions
Can Homebase360 text a customer when a new job is created?
Yes. New Job can trigger Mobile Message’s Send SMS action through Zapier. Map the customer’s mobile number and the job information available in Homebase360 into a practical confirmation or scheduling text.
Can I send an SMS when a Homebase360 lead arrives?
Yes. Use New Lead as the trigger and Send SMS as the Mobile Message action. The Zap can acknowledge the enquiry and include available customer details, helping the prospect know that the request reached your team.
How do I connect Homebase360 to Mobile Message?
You need Homebase360, Mobile Message, and Zapier accounts. The setup requires no code. Choose a Homebase360 trigger, select Send SMS, map the customer and job fields, test the message, and turn on the Zap when it is ready.
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