A sales operator using Hoist gets a notification that a bid was accepted, and the next useful step is often a quick customer confirmation. Hoist’s Bid Accepted trigger can start a Mobile Message SMS so the customer hears from you while the job is still being organised. Lead Form Completed can also alert a sales team when a fresh opportunity enters the system.

Through Zapier, Hoist events can send SMS, create Mobile Message contacts, or add leads to a list. This gives you a practical way to acknowledge accepted work and retain new enquiries in a mobile audience. The workflow is one-directional, so it sends selected information from Hoist into Mobile Message rather than keeping both systems synchronised.

You can tailor the message with the lead or bid details available in the trigger. A short confirmation can set expectations, while an internal alert can help a salesperson respond before the opportunity goes cold. Test the mapped mobile field before enabling the Zap.