Event organisers using Hapony often need to acknowledge a new contact before the person forgets why they registered. Hapony can send a New Contact Is Created event when someone is added, giving a team a useful point to welcome an attendee, confirm a follow-up or share a simple instruction.

Through Zapier, that event can tell Mobile Message to send an SMS, create a contact or add the person to a list. A welcome text can use the contact’s name and event details available in Hapony, while Create Contact can place the same person into Mobile Message for later communication. If the contact has been collected for a particular event, Add Contact to List can separate that audience from other contacts. Hapony remains the place for meetings, webinars and events, and Mobile Message delivers the SMS. This is a one-directional workflow rather than a two-way update between the platforms.