A new meeting lands on your join.me calendar and the risk starts immediately, the invitee forgets, gets pulled into something else, or simply is not at their laptop when the meeting time arrives. Connecting join.me to Mobile Message through Zapier gives that new meeting a text reminder, sent straight to the invitee's phone instead of relying on a calendar notification they might dismiss or never see.

join.me itself is built around meetings, whether that means scheduling a new meeting ahead of time or starting an ad hoc meeting on the spot for something that cannot wait. Once a new upcoming meeting appears, Mobile Message can send the invitee a text confirming the time and the link, cutting down on no-shows without anyone picking up the phone to double check.

The link also runs in reverse. A customer who replies to a text can trigger join.me to schedule a new meeting or start an ad hoc meeting right then, so a conversation that begins as an SMS turns into a call without the back and forth of finding a time by email. For a team that mixes texting and video calls to reach customers, that saves a step most people forget is even happening.