Document management in FYI keeps your files, clients, and projects organised in one place, but communicating with clients about documents, tasks, and job updates still happens across multiple channels. You create tasks, notes, and documents daily, yet reaching out about important changes requires context switching and manual effort. Clients miss updates because they're not watching FYI, and important conversations happen elsewhere.

Mobile Message connects to FYI through Zapier so key events automatically trigger SMS notifications. When a document is created, you can text relevant people straight away. When a task is created or updated, stakeholders get an SMS notification without checking FYI. Notes and job updates can flow to customers by text, keeping them informed the moment something changes. This keeps your FYI workflow intact while ensuring the right people know about important updates instantly.

The result is better client communication without extra steps. Everyone stays in the loop, nothing falls through cracks, and you don't have to chase people manually.