Firstory is the podcast hosting platform with everything you need to launch, manage, and grow your show. Your podcast subscribers are your audience, and keeping them engaged matters for retention and growth. But if a subscriber cancels their membership or changes their plan, you only find out when you check the analytics days later. Member emails get updated without confirmation. New subscribers sign up and you miss the chance to welcome them.

This integration sends SMS alerts through Mobile Message when podcast membership events happen. When a new member subscribes, text them a welcome message to get them excited, and send your team a note to follow up if they're a premium subscriber. When a member's email updates, text them a confirmation to verify their account. When a subscription ends or plan changes, text your team immediately so you can reach out and understand why or offer retention options. SMS keeps you connected to your community in real time instead of discovering changes passively through reports later.