A prospective student submits an enquiry form and then waits, unsure whether anyone has seen it. FindAMasters' New Enquiry Submitted trigger can start a Mobile Message SMS that confirms receipt and sets out the next step. It can also alert an admissions team member so the enquiry is not left in a queue while staff work through other applications.

For course providers, this gives a simple way to add SMS to an existing postgraduate enquiry process. Mobile Message can send the student a direct message, send an alert to a list of staff, or create the enquirer as a contact for later communication. The Zap can use the information supplied in the FindAMasters enquiry form, including the mobile number and selected course details where available.

FindAMasters has a trigger only in the supplied connection, so the automation runs from a submitted enquiry into Mobile Message. It does not write a status or response back into FindAMasters. Set the message carefully, avoid promising an admissions outcome and test with a sample enquiry before enabling the workflow. This keeps the first response useful and consistent.