EKM SMS Integration

Yes — Mobile Message integrates with EKM. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the EKM integration

Online retailers, catalogue teams and store operators who run on EKM can use order events to keep customers informed by SMS. With Zapier, a new paid order can trigger Mobile Message Send SMS, giving the buyer a short confirmation or giving staff an immediate order alert. A new customer can also create a contact in Mobile Message for later communication.

EKM supplies several useful starting points, including New Order With Status, New Paid Order(s), New Customers and Updated Order With Status. You choose the event that matches your process, then map EKM details into a Mobile Message action. For example, a paid order can send a plain text acknowledgement, while a new customer can be added to a Mobile Message list after the contact is created. This is a Zapier connection rather than a native two-way integration, so each workflow has one defined trigger and one result. Filters can help limit messages to selected order statuses or customer groups.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect EKM and Mobile Message through Zapier and these run on their own, with no code and no developer.

When An EKM order is paid EKM · New Paid Order(s)
Then Text the buyer an order confirmation Mobile Message · Send SMS
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When A new EKM customer is created EKM · New Customer(s)
Then Create the customer in Mobile Message Mobile Message · Create Contact
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When An EKM order reaches a chosen status EKM · New Order With Status
Then Text the relevant Mobile Message list Mobile Message · Send SMS to List
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1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything EKM supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 8
  • New Customer(s) — Triggers when new Customers are created in your account.
  • New Order Status — Triggers when a new Order Status is created in your account.
  • New Order With Status — Triggers when a new order is added that matches a given Order Status.
  • New Orders — Triggers when new Orders are created in your account.
  • New Paid Order(s) — Triggers when a new order is added that payment has been taken for.
  • New Product — Triggers when a new Product is created in your account.
  • New Product Variant — Triggers when a new Product Variant is created in your account.
  • Updated Order With Status — Triggers when an order is updated and matches a given Order Status.
Actions 4
  • Create Customer — Create a customer.
  • Create Product — Create a product.
  • Update Product — Update a product.
  • Update Product Variant — Update a product variant.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

EKM + SMS: common questions

Can EKM text customers when an order is paid?

Yes. New Paid Order(s) can trigger Mobile Message Send SMS. Use EKM order fields to personalise a confirmation or update, then select the customer mobile number as the recipient.

Can new EKM customers become Mobile Message contacts?

Yes. EKM New Customer(s) can trigger Mobile Message Create Contact. The workflow can map the customer details supplied by EKM into a new Mobile Message contact.

How do I connect my EKM shop to Mobile Message?

Choose EKM and Mobile Message in Zapier, select the relevant EKM trigger and configure the Mobile Message action. You need both accounts, while Zapier provides the no-code setup.

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