Ecotrak SMS Integration

Yes — Mobile Message integrates with Ecotrak. Send and receive SMS from the tools you already use.

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Mobile Message

About the Ecotrak integration

A new Ecotrak work order appears and a customer or service provider may need to know before the next job is planned. New Work Order can start a Mobile Message SMS to notify the assigned person, confirm that the request has been received or alert a service team. The message can carry the work order reference and other available details.

This gives facilities teams a practical notification path from Ecotrak into SMS. Mobile Message can send the message to one recipient, send an alert to a list, create the customer as a contact or add that contact to a list. Ecotrak's supplied actions cover invoice and work order changes, but none is a suitable response to an inbound Mobile Message text in this connection.

The useful workflow is therefore one-directional from New Work Order to a Mobile Message action. It does not automatically approve an invoice, record payment or update a work order after an SMS. Choose the recipient carefully, map the work order fields and test the message with a sample record. Staff can then see the alert where they already handle urgent operational communication.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Ecotrak and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Ecotrak creates a new work order Ecotrak · New Work Order
Then Text the assigned service contact Mobile Message · Send SMS
Use this Zap
When A new Ecotrak work order is opened Ecotrak · New Work Order
Then Alert the maintenance team by SMS Mobile Message · Send SMS to List
Use this Zap
When Ecotrak receives a new work order Ecotrak · New Work Order
Then Create the work order contact in Mobile Message Mobile Message · Create Contact
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Ecotrak supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1
  • New Work Order — Triggers when a new work order is created.
Actions 6
  • Approve or Reject Invoice — Approve or reject an invoice (Customer only).
  • Create Invoice PM — Create an invoice for a Preventative Maintenance (PM) work order (Service Provider only).
  • Record Invoice Payment — Submit a payment for an invoice (Customer only).
  • Submit Invoice - Not Required — Create an invoice as Not Required (Customer or Service Provider).
  • Update Work Order (Customer) — Allows a Customer to mark a work order CANCELLED or NOT_FIXED.
  • Update Work Order (Service Provider) — Allows a Service Provider to update status and/or ETA on a work order, failing the Zap on error with the API message.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Ecotrak + SMS: common questions

Can Ecotrak text staff when a work order is created?

Yes. Ecotrak's New Work Order trigger can start Mobile Message's Send SMS action. Include the work order reference, location and other available fields that help the recipient respond.

Can a new Ecotrak work order alert a maintenance list?

Yes. Pair New Work Order with Send SMS to List. Mobile Message can notify a prepared list of staff or service contacts when Ecotrak creates a work order.

How do I set up Ecotrak work order SMS alerts?

You need Ecotrak, Mobile Message and Zapier accounts. Select New Work Order in Zapier, choose a Mobile Message action, authorise both accounts, map the work order fields and run a test. No code is needed.

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