EasyRoutes SMS Integration

Yes — Mobile Message integrates with EasyRoutes. Send and receive SMS from the tools you already use.

50 FREE SMS credits included when you sign up

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Mobile Message

About the EasyRoutes integration

Deliveries go out the door and you spend hours chasing drivers and customers for status updates. All of it requires constant manual checking and phone calls that distract your team. Your customers wonder if their package is coming, and your dispatch team scrambles to answer the same questions over and over.

EasyRoutes automates local delivery tracking with real-time updates. When a stop is ready, out for delivery, attempted, or completed, the system knows. Connect it to Mobile Message and your customers get SMS notifications at every milestone without you lifting a finger. Texts land on their phones seconds after the event happens: your order is out for delivery now, your package has been delivered, or your delivery was attempted. Your team also gets alerts so they can handle exceptions. A delivery failed, a route was rescheduled, or a driver needs direction. All via text, all automatic, all triggered by real changes in EasyRoutes.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect EasyRoutes and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A delivery status changes to out for delivery in EasyRoutes EasyRoutes · Stop Status Updated
Then Alert the customer the driver is on the way Mobile Message · Send SMS
Use this Zap
When Instant A delivery is marked as delivered in EasyRoutes EasyRoutes · Stop Status Updated
Then Notify the customer their delivery is complete Mobile Message · Send SMS
Use this Zap
When Instant A delivery attempt fails in EasyRoutes EasyRoutes · Stop Status Updated
Then Notify the customer of the failed attempt and next steps Mobile Message · Send SMS
Use this Zap
When Instant A new route is created in EasyRoutes EasyRoutes · Route Updated
Then Alert your dispatch team a new route has been created Mobile Message · Send SMS
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything EasyRoutes supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2
  • Route Updated — Triggers on any route updates (create, update, delete, etc). You may configure which specific updates you want to subscribe to via the topics input configuration. The payload for these events is the updated route.
  • Stop Status Updated — Triggers when a stop status is updated on a route (i.e. ready for delivery, out for delivery, attempted, delivered). The payload is the updated stop. The deliveryStatus field will indicate the updated status.
Actions 1
  • Import Stop — Imports a stop into EasyRoutes (with line item support).

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

EasyRoutes + SMS: common questions

Can I send an SMS to customers when a delivery status changes in EasyRoutes?

Yes. Create a Zap that triggers when a delivery stop changes status in EasyRoutes (like when a package is out for delivery or delivered), and Mobile Message sends an SMS to the customer immediately.

How do I notify my team about delivery issues?

Set up a Zap that sends an SMS to your support or dispatch team when a delivery attempt fails in EasyRoutes, so you can follow up and reschedule without delay.

What's needed to connect EasyRoutes and Mobile Message?

Create accounts with both services, link them via Zapier, pick your EasyRoutes trigger like a delivery status change, choose Mobile Message to send SMS, and save. No coding required.

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