A design order reaches Customer Review while your team is managing other client work. Someone needs to know that the design URL is ready, the customer may need a prompt to review it and approval may be waiting before the order can move ahead. If that update stays in Easelly Design Service, the next step can be delayed.

Through Zapier, Easelly Design Service can send its New Design URL event to Mobile Message. Mobile Message can then send a plain-text SMS containing the review prompt and the available order details. You can also use an Inbound SMS Received event from Mobile Message to trigger Easelly Design Service actions such as Approve Order or Request Revision, provided the workflow has enough information to identify the order.

This gives a design team a practical way to connect review activity with text communication. A customer can receive a reminder when a design is ready, while an incoming instruction can be passed to the relevant order action. Each workflow is configured separately through Zapier, so it is not a native two-way integration or a general order sync.